Privacy Policy

Introduction

This Privacy Policy explains how Seedream 5.0 Pro ("we", "us", the "Service" at seedream5pro.com) collects, uses, stores, and protects your information when you use the Service. Seedream 5.0 Pro is an independent platform and is not affiliated with ByteDance.

Information We Collect

Depending on which features you use, we may collect:

1. Account information — name, email address, avatar, login provider, and account settings.
2. Submitted content — prompts, uploads, generated images, task IDs, processing status, and related metadata.
3. Usage data — pages visited, actions taken, generation history, credits used, and feature activity.
4. Device and technical data — browser type, device information, IP-derived security signals, logs, errors, and performance data.
5. Payment and billing data — plan, order, subscription, invoice, and payment status. Full card details are handled by our third-party payment processor and are never stored on our servers.

How We Use Information

We use information to provide image-generation features, process payments, manage credits and subscriptions, prevent abuse, improve reliability, respond to support requests, and comply with legal obligations.

Prompts and Generated Images

Prompts and generated images are processed to perform the request you make and return your result. To generate images, prompts may be sent to the underlying model provider. Do not submit content you do not have the right to use.

Sharing Information

We do not sell personal information. Limited information may be shared with infrastructure, storage, authentication, payment, analytics, email, and AI model providers that help operate the Service, or when required by law.

Data Retention

Account, billing, usage, generation, and support records may be retained as needed to provide the Service, maintain security, resolve disputes, comply with legal obligations, and improve the product. You may request deletion of your account data by contacting us.

Security

We use common security practices including authenticated routes, role-based access control, encrypted transport, and encrypted storage for administrator-managed secrets. No online service can guarantee complete security.

Your Choices and Rights

Depending on your location, you may have rights to access, correct, delete, export, or restrict the use of your personal information. To exercise these rights, email [email protected].

Cookies

We use cookies and similar technologies to keep you signed in, remember preferences, protect the Service, measure usage, and improve performance.

Children

The Service is not directed to children under the age required by applicable law in your jurisdiction, and we do not knowingly collect their information.

Changes to This Policy

We may update this policy as the product, providers, or legal requirements change. Material changes will be reflected by the "Last updated" date above.

Contact

For privacy questions, email [email protected].